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Privacy Policy

Effective Date: October 07, 2024

This Privacy Policy describes how Prokeeper (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website, located at https://theprokeeper.com/ (the “Site”).

Who We Are

Our website address is: https://theprokeeper.com/

Information We Collect

We collect information from you in a variety of ways when you use our Site, including:

  • Comments: When visitors leave comments on the Site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  
  • Media: If you upload images to the Site, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the Site.  
  • Cookies: We use cookies to enhance your experience on our Site. For more information about the cookies we use and how to opt-out, please see the “Cookies” section below.

How We Use Your Information

We use the information we collect to:

  • Operate and maintain the Site: Deliver and personalize the content and features of the Site.
  • Process your orders: We may use your information to process your orders for Prokeeper products.
  • Respond to your inquiries and requests: We may use your information to respond to your questions and requests through our customer service channels.
  • Send you marketing and promotional communications: With your consent, we may use your information to send you marketing and promotional communications, such as newsletters and offers.
  • Improve the Site: We may use your information to improve the functionality and user experience of the Site.
  • Detect and prevent fraud: We may use your information to detect and prevent fraud on the Site.

Comments

When visitors leave comments on the Site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.  

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.  

Cookies

We use cookies on the Site. Cookies are small data files that are stored on your device when you visit a website. We use cookies to:

  • Recognize you when you return to the Site
  • Track your activity on the Site
  • Hold session information while you are logged in
  • Improve the functionality and user experience of the Site

You can choose to set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Site may not function properly if you refuse cookies.

Sharing Your Information

We may share your information with third-party service providers who help us operate and maintain the Site, such as payment processors and web hosting companies. We will only share your information with these third-party service providers to the extent necessary for them to perform their services.  

We may also share your information with third-party advertisers and marketing partners with your consent. You may opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us.  

Data Retention  

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.  

For users that register on our website (if applicable), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.  

Your Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.